Shipping: We ship to US addresses only from any of our available carriers.
Tax: We do not charge sales tax on orders shipped out of state. If applicable, sales tax will be added to your order during Checkout.
Return Policy: You may return most new, unopened items within 15 days of delivery for a full refund. Call Customer Service for a Return Authorization (RA) number and instructions. **Special equipment orders and sterile products are non-returnable for any reason.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Contact: We value your feedback. Please contact us with any questions or comments.